Website and ordering terms

Updated September 7, 2026

Vneton accounts

Use accurate contact information and keep your login credentials secure. You are responsible for activity through your account. Do not use the website or services for unlawful activity, spam, unauthorized access, attacks or abuse.

Catalog and pricing

All prices are in USD. The catalog records public base configurations and rates checked on the displayed date. Vneton is an independent service; product references do not imply affiliation with Vultr or any hardware or software vendor. Regional pricing, capacity, system compatibility, licenses, taxes, traffic overages and other usage charges may differ from base prices. Hourly, monthly, per-GPU, per-region and usage prices have distinct billing units.

Order review

Submitting an order creates a real record in your Vneton account. It does not immediately take payment, reserve capacity, provision a resource or start usage billing. We review your requested configuration and publish a confirmed quote with the service scope, billing period and payment instructions. Review these details before sending payment. A catalog snapshot remains attached to your order.

Payment and fulfillment

Payment is arranged and verified manually. Reporting a transaction reference is not proof that payment has been received. An invoice is marked Paid only after verification. We then arrange provisioning and publish service connection details in your console. This website does not store card details or automatically purchase resources.

Service changes and cancellation

You may cancel an unpaid order from its detail page. If you have paid or sent a payment, contact support before requesting cancellation. Changes, restarts, reinstallations, resizes, refunds and cancellation of active services require a support request and manual handling. A submitted request does not mean the requested operation has already been performed. Specific service, billing, renewal and refund terms must be included in and agreed with the confirmed quote.

Support and account recovery

Use the support section for order and service issues. If you cannot sign in, use the public account recovery form. Account recovery is manual and requires ownership verification. The website currently does not send automated verification or password-reset emails. Do not share passwords or private keys through tickets.